The UK's leading new homes mortgage specialist

Our specialist knowledge

A wealth of expertise

New Homes Mortgage Helpline is part of The New Homes Group. We pride ourselves on specialist knowledge of the new homes and mortgage market and are proud to call ourselves the UK’s leading new homes mortgage specialist.

This wealth of experience is built up from a knowledgeable team of property professionals and a senior management team who have all worked together for over 15 years, many of whom have built their successful careers with New Homes Mortgage Helpline.

The highest standards of service

Over 30 years of trading

The New Homes Group is celebrating over 30 years of trading, during which we have developed an enviable reputation for delivering the highest standard of service to our customers and housebuilder clients alike.

New Homes Mortgage Helpline is proud to work alongside the UK’s top housebuilders some of which we have worked alongside for many years.

Need help finding the right mortgage?


With thousands of products, the mortgage market can be confusing. Our team of professionals can help homebuyers quickly find the right mortgage, as well as offer professional advice on products available in the mortgage market. We are available 7 days a week, offering appointments which can be arranged at your earliest convenience.

Communication is key throughout the process and our aim is to ensure we liaise with all parties, including your lender to make sure your mortgage offer is sent out to you within the shortest timescale possible.

More than a simple advice service

The New Homes Mortgage Helpline team are with you all the way, helping you to find the right mortgage, then supporting you throughout the home buying process and keeping you up-to-date on the progress of your mortgage application.

We believe we are unique in offering mortgage arrangement services specifically tailored to the needs of people buying a new home. We only use our own Mortgage and Protection Advisers providing consistency and continuity.

What’s more, we are available 7 days a week to ensure we are always on hand for you.

Our People

Every one of our 500+ staff members shares a commitment to excellence. Investing heavily in staff training, we have a positive corporate culture which rewards personal effectiveness and offers opportunities for continuing professional development.
We’re not affiliated to any mortgage providers and offer total impartial advice. For customers’ peace of mind, we’re fully regulated by the Financial Conduct Authority (FCA).
Customer Feedback
We are proud of the 5 star service we deliver to our customers. Don’t just take our word for it.
We would just like to thank Alex so much for all her hard work and professional dealings with us. Alex has made a drawn out and quite stressful process much easier to deal with, her weekly updates have made our lives a bit easier and she has always been very friendly, upbeat and a pleasure to deal with. We really appreciate Alex’s involvement in our efforts to buy this home and I would certainly recommend Alex to anyone who needs help and support with the Mortgage journey. Best regards.

Mr & Mrs Guise
From start to finish, our experience of NHMH has been amazing! Having just returned to the UK, we did not know if we would be eligible to get a mortgage just yet but following a chat and credit check we were given the go ahead to reserve our dream home – we couldn’t believe how simple NHMH made it! The transition from the phone consultant to our mortgage advisor, Lisa Bland, was seamless. Lisa was able to find us some great rates and took us through the process step-by-step. Then we were allocated a client support person, Julia Vernon, to keep us up-to-date with the process and help us in anyway until our contract exchange. Julia has been amazing and has kept in contact with us every step of the way – I cannot thank her enough for this support. Communication has been impeccable all the way through and I would definitely recommend NHMH to everyone and anyone, they’ve helped us secure a house for our family. Thank you!

Rebecca Francis